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Become passionate and pursue excellence

  • Na-amah Rahming.

Published: May 23, 2013

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Name: Na-amah Rahming

Industry position: Part of management training program, Scotia Private Client Group

What attracted you to the sector?

Having an interest in customer service and excelling in finance-related subjects, the financial industry seemed to be directly aligned with my skills and interests. I was excited to work for a renowned employer when the opportunity presented itself and have been with that financial organization ever since.

How long have you been involved in financial services?  What keeps you motivated?

I have worked in the financial services industry uninterrupted for almost 15 years. I’ve always been self-motivated, however, the enjoyment of what I do and working for an organization that supports the accomplishments of my goals is an added bonus.

Why do you think you have been successful?

I consider success to be the by-product of reaching the goals we set out to accomplish, which is a continuous process. I have realized the attainment of a significant number of goals envisioned. More importantly, I have viewed how they have positively impacted my personal and professional experiences.

Did mentoring play a part in your success?

The presence of mentors throughout my life has been a powerful tool in helping me to develop and progress. The sound advice, support and objective feedback have been invaluable. Additionally, I observe positive traits from those who execute their roles effectively, and seek to adopt best practices where possible.

What qualifications do you feel are the most useful in helping you perform in the sector?

Pursuing certifications, designations or additional education related to finance will certainly be useful in helping you to perform well in the financial sector. Additionally, I believe that the following key ingredients are crucial to succeed in this sector:

• Interpersonal skills and a positive attitude.  Such ‘soft skills’ underpin qualification and experience. These are the skills that will provide you with the ability to deliver, consistently, impeccable service to internal and external clients, solve problems, make critical decisions, gain respect and ultimately add great value to your organization.

• Familiarize yourself with the intricacies of the products and services offered by your organization.

• Build strong networks.  Having strong, well-rounded networks has become critical to surviving in the financial sector.

• Remain informed with current changes in the financial industry. The financial industry’s competitive landscape continues to evolve rapidly. Daily, we witness how the effects of globalization are ‘shrinking’ our world, which could yield new windows of opportunity or, be a huge threat if we ignore the changes that it brings.

• Acquire a second language.  In our globalized world where cross-cultural communication has become crucial for success, acquiring a second language is becoming a necessity, specifically in the financial industry. What better way to understand and effectively take care of the financial needs of your foreign clients than to learn their language? After about one year working in the role of client service manager at Scotia Private Client Group, I took a sabbatical to complete an MBA in Finance and Global Banking. I chose to study in Barcelona, Spain in order to become fluent in Spanish while studying. Learning Spanish was not easy but I found that the personal, professional and intellectual benefits that a new language brought justified my efforts.

What has been the biggest challenge in your career and how did you overcome it?

The biggest challenge in my career was making the decision to take a step back in my career in order to pursue an MBA degree abroad. The degree aligned with my growth in the industry and as such I received the necessary support from my organization. With uncertainty abounding, I was confident that the benefits will trump my initial fear and concern for future employment.

What advice would you give young people just starting out in the industry?

Become passionate about your career and pursue excellence. Create a plan for which to achieve your career goals and work that plan. Perseverance, passion, continuous self-development and a great attitude focused on teamwork usually does the trick in helping you to glide over the challenges one may encounter. Most importantly, remember that you are the driver of your career.

Last Updated on Thursday, 23 May 2013 19:20

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